Privacy Policy
At FitOut Expert, we prioritize your privacy and are dedicated to protecting any personal information you share with us. This Privacy Policy details the methods we use to gather, utilize, store, and distribute your personal information when you visit our website https://fitoutexpert.com.au, reach out to us directly, or utilize our services.
By visiting our website or submitting your information, you confirm that you have reviewed and consented to this Privacy Policy.
1. Who We Are
FitOut Expert is a commercial fit-out company located in Australia that focuses on interior solutions for offices, retail, hospitality, medical, and various other commercial environments. Mentions of “we,” “our,” or “us” in this policy denote FitOut Expert.
Our Dedication
We acknowledge your privacy rights as outlined in the Privacy Act 1988 (Cth) and comply with the Australian Privacy Principles (APPs) when handling your personal information. Your data is managed with clarity, responsibility, and attention.
2. What Personal Information We Collect
The type of information we collect depends on how you interact with us. It may include:
- ● Full name
- ● Email address
- ● Phone number
- ● Business name and position
- ● Project-related information (e.g., fit-out requirements, timelines, budgets)
- ● Payment information (where applicable)
- ● Any other information you choose to provide via contact forms, phone calls, emails, or in-person meetings
We may also collect data through cookies and analytics tools when you visit our website (e.g., browser type, pages viewed, IP address), although this information does not personally identify you.
3. How We Collect Your Information
We collect personal information in the following ways:
- ● When you submit a contact form on our website
- ● When you call or email us directly
- ● During consultations or quoting processes
- ● When you subscribe to our newsletters or updates
- ● When you provide feedback or complete surveys
- ● Through cookies or other tracking technologies while browsing our website
Why We Collect Your Information
We use your information to:
- ● Respond to your enquiries and provide tailored fit-out solutions
- ● Communicate with you regarding ongoing or future projects
- ● Process payments and send invoices
- ● Improve our services and website functionality
- ● Send relevant updates, offers, and marketing communications (if you opt in)
- ● Meet our legal and regulatory obligations
4. Use of Cookies and Analytics
Our website uses cookies to enhance your browsing experience and collect non-identifiable data for analytical purposes. These cookies help us:
- ● Understand website traffic and user behaviour
- ● Improve site performance and design
- ● Serve relevant ads or content based on your activity
You can disable cookies via your browser settings at any time, but this may affect website functionality.
5. Sharing of Your Personal Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers and partners who help us operate our business, such as
- ● IT and website support providers
- ● Marketing agencies
- ● Payment processors
- ● Legal, accounting, or compliance consultants
- ● Contractors or subcontractors involved in your fit-out project
We ensure these parties are bound by confidentiality and privacy obligations.
6. International Disclosure
Although we mainly keep data in Australia, a few of our service providers might work from abroad. If your personal details are disclosed beyond Australia, we make appropriate efforts to ensure they are handled in line with this Privacy Policy and Australian privacy regulations.
7. Protection of Your Data
We are dedicated to ensuring that your information remains safe. We have established technical and organizational safeguards to stop misuse, loss, or unauthorized access to your information. These actions comprise:
- ● Protected servers and encrypted data storage
- ● Restricted data access exclusively for authorized personnel.
- ● Routine software and system upgrades
Sure! Please provide the text you'd like me to paraphrase. Accessing or Modifying Your Information.
You have the right to obtain or amend any personal data we possess regarding you. To submit a request, kindly reach out to us using the information provided below. Before we process your request, we might ask you to confirm your identity.
Certainly! However, it seems there is no text provided to paraphrase. Please provide the text you'd like me to work with. Your Rights to Withdraw
You can unsubscribe from receiving marketing emails or communications from us whenever you choose by:
You have the right to obtain or amend any personal data we possess regarding you. To submit a request, kindly reach out to us using the information provided below. Before we process your request, we might ask you to confirm your identity.
Certainly! However, it seems there is no text provided to paraphrase. Please provide the text you'd like me to work with. Your Rights to Withdraw
You can unsubscribe from receiving marketing emails or communications from us whenever you choose by:
- ● Clicking the "Opt-out" link in our messages
- ● Reach out to us directly at info@fitoutexpert.com.au
- ● Kindly wait a couple of business days for your request to be completed.
- ● Links to External Sites
- ● Our site may include links to external websites
10. Complaints and Concerns
If you believe your privacy has been breached, or you wish to raise a concern or complaint, please contact us in writing:
We aim to resolve all complaints fairly and promptly, usually within 30 days. If you are unsatisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at:
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website. We encourage you to review it periodically.
FitOut Expert